Contact Support

Normal Business hours Mon-Fri 7am - 6pm

(818)
477-1100
Option 2

After Hours Support
Until Midnight & weekends for emergencies

(818) 477-1124

Email Support

support@xninews.com


Your IP Address is

 

 

Support Tools


XNI Support Client


Downloads


Publication Parsing &
Agent Customer Data


Remote Desktop Login

IE RD Login Instructions

Newspaper Delivery Solutions

Be sure to SAVE, not open these files. They must be saved in ZIP format to the C:\MCI-MAIL directory.

Please note, if you have any problems immediately after an update, this service now allows you to roll back to your previous version. Simply download ROLLBACK.ZIP from this site into the C:\MCI-MAIL directory..

We hope you enjoy this new feature. It allows you to download at your convenience, rollback if necessary, update multiple computers, and download and view the current product manuals at your leisure.

Download Description for Incremental Update

 July 2010 - Update for DSI and Vac Packs
 August 29th - Update to accommodate Orange County Register Publication.
 July 31st - Update to support Orange County Register to XNI News delivery System.
 January 22nd - Updated code for Daily Breeze Addition.
 October 20th - Extending Company, Address and Delivery fields.
 August 18th - New publication update and router update.
 July 1st - General Update.
 Jan 25th - General Update.
 Oct 26th - New support for Wall Street Journal and Barrons.
 Sept 5th - Supports new Publisher STOP Code 39R for JDR.
 Aug 28th - Improved labels and added mail sort by route + carrier name.
 Aug 19th - Speed improvements and client updates.
 July 6th - General updates to supports additional reports and export utility for Microsoft MapPoint.

Download Description for Incremental Update

Certified Release This is production software that has been tested by Agents from numerous Publishers.  All feedback, improvements and errors have been addressed.  This is the software that can be safely downloaded and used with a high level of confidence that no complications will arise.

Certified Release

Certified Date

Broadband

Modem

UPDATE.ZIP

Feb 2, 2010

0:20 minutes

5:00 minutes

 

Rollback

Certified Date

Broadband

Modem

ROLLBACK.ZIP

Feb 2, 2010

0:20 minutes

5:00 minutes


Download Description for Home Delivery System Manuals
These files make up the Home Delivery System manual. Adobe Acrobat Reader is required to view these files. When the file download begins chose Open or Run from Current Location to install Adobe Acrobat on your computer.

Click here to download the latest Adobe Acrobat Reader...

File Name

Broadband
Modem

XNI Home Delivery Support.pdf

2 seconds
30 seconds

XNI Mail Addendum.pdf

2 seconds
30 seconds

XNI Manual.pdf

30 seconds
15 minutes

Setting Up Your Remote Desktop.pdf

15 seconds
8 minutes

Remote Desktop Manual.pdf

30 seconds
15 minutes